Shipping Policy

Last updated: November 11, 2026

Thank you for shopping with Berolia. Below you’ll find information about order processing, delivery, tracking, and shipping support.

Order Processing

Orders are generally processed within 1 business day, excluding weekends and holidays, unless a different timeframe is stated on the product page.

Orders placed after noon, on weekends, or during holidays may begin processing the following business day.

Estimated Delivery Time

Delivery typically takes 4–7 business days after dispatch. Order processing time is additional.

Delivery estimates are not guaranteed. Carrier disruptions, severe weather, public holidays, and customs processing may occasionally extend delivery times. Any destination-specific delivery estimate displayed at checkout applies to your order.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order weight, and selected shipping method.

When free shipping is available, the applicable conditions will be displayed on our website or at checkout.

Shipping Destinations

We currently ship to Hungary. Available delivery options are displayed at checkout.

Customs, Duties, and Taxes

Where an order crosses a customs border, import VAT, customs duties, or carrier handling fees may apply.

Any charges collected by Berolia will be displayed at checkout. Unless checkout expressly states that duties and taxes are prepaid, additional import charges may be payable by the customer before or upon delivery.

Customs clearance may affect the estimated delivery timeframe.

Tracking Your Order

If tracking is available for your shipping method, you’ll receive an email containing your tracking number and link once your order has shipped.

Tracking updates may not appear immediately after dispatch. Please allow time for the carrier to scan and register your parcel.

Shipping Address Accuracy

Please review your delivery address carefully before completing checkout.

If you notice an error, email info@berolia.com as soon as possible. We’ll do our best to update the address before dispatch, but changes cannot be guaranteed once processing has begun.

Delayed, Lost, or Damaged Orders

If your order appears delayed, is marked delivered but cannot be located, or arrives damaged, please contact info@berolia.com with your order number and a description of the issue.

For damaged items, please include photographs of the product and packaging. We’ll investigate and help arrange an appropriate resolution.

Order Changes and Cancellations

To request a change or cancellation, contact us as soon as possible after placing your order.

We may be able to accommodate your request before dispatch. Once an order has shipped, we cannot modify or cancel the shipment. Please refer to our Refund Policy for return options.

Approved refunds are issued to the original payment method. Your payment provider may require additional time to display the refund.

Contact Us

For shipping questions or assistance with your order:

Email: info@berolia.com
Phone: +1 (659) 276-3206

You can also visit our Contact Information page.